--- title: Government Consulting Services | Breakthrough Leadership Consulting description: We partner with state and local government leaders to drive strategic alignment, public engagement, and lasting community impact. As former public servants, we understand the work from the inside. --- [Skip to content](https://www.bktlead.com/government-consulting-services#main-content) [![](https://www.bktlead.com/hs-fs/hubfs/Breakthrough-Leadership-Consulting%20Logo-3.jpg?width=1280&height=640&name=Breakthrough-Leadership-Consulting%20Logo-3.jpg)](https://bktlead.com?hsLang=en) - [Who We Are](https://www.bktlead.com/about) - Who We Serve - [State and Local Governments](https://www.bktlead.com/government-consulting-services) - [Education Leaders](https://www.bktlead.com/education) - [Non-Profits](https://www.bktlead.com/nonprofits) - [Private Sector Partnerships](https://www.bktlead.com/private-sector-partnerships) - [Information Hub](https://www.bktlead.com/bkt-information-hub) - [How We Serve](https://www.bktlead.com/services) - [Contact Us](https://www.bktlead.com/connect) Search - There are no suggestions because the search field is empty. [Get Started](https://www.bktlead.com/connect?hsLang=en) How We Work with # State & Local *Government* We partner with local and state governments to strengthen leadership, align systems, and deliver on public commitments. Leading in government isn’t easy. Things change fast, expectations are high, and the challenges are real. We help public leaders cut through the complexity, bringing practical solutions, clear strategies, and tools to build trust, rally support, and get things done. Get Started View Capabilities Statement ![Breakthrough Images (4)](https://www.bktlead.com/hs-fs/hubfs/Breakthrough%20Images%20(4).jpg?height=1700&name=Breakthrough%20Images%20(4).jpg) How We Work with # State & Local *Government* We partner with state and local governments to strengthen leadership, align systems, and deliver on public commitments. Leading in government requires navigating complex challenges, evolving priorities, and high public expectations. Breakthrough supports public leaders with practical strategies, structured facilitation, and tools that help build trust, align stakeholders, and move initiatives forward. [Get Started](https://www.bktlead.com/connect?hsLang=en) [View Capabilities Statement](https://www.bktlead.com/hubfs/Capabilities%20Statements/Breakthrough%20Capability%20Statement%20(7).pdf?hsLang=en) ![Breakthrough Images (4)](https://www.bktlead.com/hs-fs/hubfs/Breakthrough%20Images%20(4).jpg?height=1700&name=Breakthrough%20Images%20(4).jpg) Lead with breakthrough ## We Help Governments Lead with Strategy and Heart. State and local governments play a critical role in shaping the resilience of communities. Leaders are responsible for advancing complex initiatives, aligning departments and partners, and making decisions that affect residents, businesses, and public institutions. Doing this well requires clear strategy, strong collaboration across agencies, and the ability to translate priorities into practical action. Our Services The *Breakthrough* Approach Breakthrough brings a disciplined yet human-centered approach to public-sector work. We combine structured strategy, thoughtful stakeholder engagement, and practical leadership development to help government teams navigate complexity and move initiatives forward. [Learn More About Our Approach](https://www.bktlead.com/government-consulting-services#approach-gov) Our Services From Ideas to *Action* We help leaders translate ideas into action. Through facilitated strategy sessions, structured engagement processes, and workforce training, we support governments in aligning departments and partner agencies, building public trust, and developing practical plans that can be implemented, not just discussed. [Get Started](https://www.bktlead.com/connect?hsLang=en) Lead with breakthrough ## We Take Leading Seriously. Breakthrough combines disciplined strategy with a human-centered approach to public leadership. Our team includes certified professionals in change management, Six Sigma, Myers-Briggs Type Indicator (MBTI) facilitation, and agile project leadership through Certified ScrumMaster (CSM). As a certified MWBE firm, we partner with governments and organizations across the country to strengthen leadership, align systems, and deliver on public commitments. We also stay actively engaged in regional business and civic networks, reinforcing our connection to the communities and institutions we serve. ![Change Management Cert](https://www.bktlead.com/hs-fs/hubfs/Change%20Management%20Cert.png?width=159&height=159&name=Change%20Management%20Cert.png "Change Management Cert") ![Place Holder MWBE Cert.](https://www.bktlead.com/hs-fs/hubfs/Place%20Holder%20MWBE%20Cert..jpeg?width=150&height=84&name=Place%20Holder%20MWBE%20Cert..jpeg "Place Holder MWBE Cert.") ![Rochester Chamber Logo](https://www.bktlead.com/hs-fs/hubfs/Rochester%20Chamber%20Logo.png?width=150&height=43&name=Rochester%20Chamber%20Logo.png "Rochester Chamber Logo") ![Sigma 6](https://www.bktlead.com/hs-fs/hubfs/Sigma%206.png?width=150&height=150&name=Sigma%206.png "Sigma 6") How We Work ## Our Approach. Most organizations don't struggle with vision — they struggle with execution. Our four-phase engagement model is built around that reality, giving your team the clarity, tools, and support needed to move from strategy to sustainable results with confidence. - ##### 01. Discover We assess current conditions, leadership alignment, stakeholder dynamics, and performance data. May include: - Leadership interviews - Data and document review - Organizational health assessment - Stakeholder mapping - Environmental scan Outcome: Clarity on strengths, risks, capacity gaps, and strategic priorities. [Schedule a Call](https://meetings.hubspot.com/deborah-hanmer/breakthrough-30-minute-meeting-scheduling?hsCtaAttrib=207470395280&uuid=578493e4-afe4-4ccb-9b0a-4b8c80330c8d) - ##### 02. Design We co-create a focused strategy grounded in measurable outcomes and governance clarity. May include: - Vision and goal alignment - Strategic framework development - Governance and decision-rights clarification - Stakeholder validation - KPI definition Outcome: A clear, actionable roadmap aligned to mission and accountability structures. [Schedule a Call](https://meetings.hubspot.com/deborah-hanmer/breakthrough-30-minute-meeting-scheduling?hsCtaAttrib=207470395280&uuid=578493e4-afe4-4ccb-9b0a-4b8c80330c8d) - ##### 03. Build We strengthen leadership capacity and operational systems required for execution. May include: - Leadership development - Workforce training - Systems and process design - Communication planning - Implementation toolkits Outcome: Internal capability to execute with discipline and consistency. [Schedule a Call](https://meetings.hubspot.com/deborah-hanmer/breakthrough-30-minute-meeting-scheduling?hsCtaAttrib=207470395280&uuid=578493e4-afe4-4ccb-9b0a-4b8c80330c8d) - ##### 04. Implement & Sustain We support disciplined execution and embed performance monitoring structures. May include: - Implementation planning - Coaching and facilitation - Progress tracking - Mid-course adjustments - Dashboard development and feedback loops Outcome: Sustained results with embedded accountability and continuous improvement. [Schedule a Call](https://meetings.hubspot.com/deborah-hanmer/breakthrough-30-minute-meeting-scheduling?hsCtaAttrib=207470395280&uuid=578493e4-afe4-4ccb-9b0a-4b8c80330c8d) With 20 years of experience building resilient systems, we know how to focus on what actually works. By listening first, honoring local expertise, and grounding our approach in research and proven practice, we help you lead with confidence and create lasting impact for the people you serve. Strategic Planning Leading in the public sector means navigating competing priorities, shifting policies, and communities that are counting on you to get it right. We help state and local government leaders build strategic clarity by bringing stakeholders together, surfacing diverse perspectives, and co-creating plans that people actually believe in and know how to execute. From vision setting to 90-day action plans, we design a process that respects your governance structures and political realities. We don't hand you a binder and walk away. We stay in it with you, building the internal alignment and momentum needed to turn strategy into sustained results. Workforce Development Your people are your most valuable public resource and investing in their growth is one of the highest-leverage things a government leader can do. We design and deliver customized workforce training and leadership development programs that build the skills, systems, and culture your team needs to perform at their best. Our approach is grounded in adult learning theory and adapted to the realities of public sector work including: - Limited time - Tight budgets - The weight of serving your community well Whether you're developing front-line staff or strengthening your senior leadership pipeline, we build programs that stick long after the training ends. Public Engagement Meaningful stakeholder engagement is more than a meeting, it's the foundation of trust between government and the communities it serves. We design structured, multi-layered engagement strategies that bring diverse voices to the table through surveys, interviews, focus groups, advisory councils, and public forums. Our team has facilitated engagement processes across housing and land use, economic development, public safety, and education. We know how to create space where people feel genuinely heard. The result is better decisions AND a community that feels invested in the outcomes. 0 Stakeholder Interviews 0+ City/State Partnerships 0 Public Meetings Facilitated Lead with Breakthrough ## Leadership Training & Support Packages Knowing where to start can be the hardest part. Our Strategic Alignment package is based off of years of experience doing this work. It includes everything you'll need to push forward with excellence. ![BKT Gov Meeting (1)](https://www.bktlead.com/hs-fs/hubfs/BKT%20Gov%20Meeting%20(1).jpg?height=1700&name=BKT%20Gov%20Meeting%20(1).jpg) #### Strategic Alignment for Governments Designed for state and local agencies seeking clarity, alignment, and forward momentum. --- - ✔️ Executive Organizational Diagnostic (up to 6 leaders) - ✔️ Review of key strategic, policy, and performance documents - ✔️ 2 Half-Day Strategic Alignment Workshops - ✔️ Governance & Decision-Rights Clarification Session - ✔️ High-Level Stakeholder Engagement Strategy Outline - ✔️ Written Strategic Summary + 90-Day Action Plan - ✔️ Executive Debrief Session [Get Started](https://www.bktlead.com/connect?hsLang=en) #### Design Your Own Package Need a customized approach? No problem. Explore the options below or reach out to discuss. --- - Pick and choose from elements included in our Strategic Alignment package or contact us with specific requests. [Get Started](https://www.bktlead.com/connect?hsLang=en) ### FAQs Working with us is a collaborative process. Here are questions we get often to help guide your decision-making process. What types of government engagements does Breakthrough support? We support state and local agencies in: - Strategic planning - Cross-agency alignment - Stakeholder engagement - Workforce training - implementation support Many of our engagements involve complex, multi-stakeholder environments where policy direction, operational execution, and public accountability must align. How does Breakthrough navigate political and regulatory environments? We design engagements with full awareness of: - Statutory requirements - Procurement constraints - Public transparency expectations - Political dynamics Our approach clarifies decision rights, respects governance structures, and ensures alignment between elected leadership, agency staff, and community stakeholders. How do you measure success in public-sector engagements? We define measurable outcomes at the outset, including: - Performance metrics - Governance milestones - Stakeholder engagement indicators - Implementation benchmarks Our goal is to ensure agencies build the internal systems necessary for sustained results. Do you lead public engagement processes? Yes. We design structured, multi-layered engagement strategies that may include surveys, interviews, focus groups, advisory councils, and public forums. Our experience spans housing and land use planning, economic development, public safety initiatives, education systems, and agency-wide strategic plans. - “Working with Breakthrough Leadership Consulting was a great experience. Deb and Steve provided a welcoming and engaging approach that created space for authentic dialogue and feedback. Through these collaborative conversations, we were able to achieve well-informed analysis, insights, and recommendations for strategic planning. ” ###### Erica Hernandez Director of Neighborhood Service Centers, City of Rochester - “Deb has served as a vital partner in the creation and development of a leadership program for faculty, staff, and administrators at our school. Deb’s presence and professionalism combined with her keen insight into people and organizations all explain why she has received rave reviews from our community year after year. She listens carefully and collaborates wholeheartedly in addressing institutional and individual needs and steering teams toward collective impact." ###### Eric Roland Director of Partnership Tangs Institute, Philips Andover Academy - “Working with the team at Breakthrough has been instrumental in advancing the Police Accountability Board’s strategic planning efforts. Their ability to translate complex ideas into accessible, meaningful strategies has strengthened the Board’s internal direction and external messaging. Breakthrough’s partnership ensured that the PAB’s work is not only clear and actionable but also aligned with its mission to promote accountability, transparency, and community trust.” ###### Dr. Lesli Myers-Small Executive Director, Rochester Police Accountability Board City of Rochester - “Thank you for facilitating such a meaningful retreat today. Your thoughtful approach to creating an environment that balanced information sharing, hands-on application, and group discussion really enhanced our learning experience.The activities you designed gave us valuable opportunities to reflect on organizational growth and learn from each other in a supportive, non-judgmental space.Thank you again for your time, expertise, and the care you put into making this such a worthwhile experience for all of us. I look forward to staying in touch.” ###### Aileen Mokuria Director of Youth Programming ![Breakthrough Images (4)](https://www.bktlead.com/hs-fs/hubfs/Breakthrough%20Images%20(4).jpg?height=1700&name=Breakthrough%20Images%20(4).jpg) [![bkt google logo](https://www.bktlead.com/hs-fs/hubfs/Website%20Redesign/bkt%20google%20logo.webp?width=100&height=52&name=bkt%20google%20logo.webp "bkt google logo")](https://bktlead.com?hsLang=en) #### Developing Leaders Who Deliver Lasting Results [Home](https://www.bktlead.com?hsLang=en) [Who We Are](https://www.bktlead.com/about?hsLang=en) [How We Serve](https://www.bktlead.com/services?hsLang=en) [Contact Us](https://www.bktlead.com/connect?hsLang=en) --- -Rochester Office- 1580 Elmwood Ave #2G, Rochester, NY 14620, USA (585) 201-8261 M-F: 8 AM - 5 PM EST -Washington D.C. 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